Need a Small Business Phone Number? Free Google Voice

Google Voice to the rescue!

Google Business Phone Number?

Google has many products.  Today we are talking about Google Voice. It is this Google product that is going to give us a business phone number … for free.

Let’s walk through some basic information — including how to set it up.

Note: the first thing you need is a Google account, so if you have not used a Google Product which required you to
set up a Google account, pause now, go to Google and sign up.

Google Voice: Basics

Once we have an account with Google, let’s get going with Google Voice and get a free business phone number.  Some key points:

Our Phone Number

  • One of the first things we do in setup:  we get to choose our phone number.
  • Of course, many phone numbers are already taken, but we will have a little bit of a selection … and we may be able to select our area code.

Two phone numbers on one phone

  • The phone number will be tied to our Google Account. It will not be tied to any phone service provider.
  • This means we can route our phone calls to any phone we want to  –  cellular or landline without  the help of our phone service provider.
  • Once we forward our Google phone calls and get both “normal” and Google phone calls on our personal phone, we will even be able to distinguish which is personal and which is Google.

Call from a computer

  • AND here’s a great benefit. If we have a basement home office or any office where our cell phone doesn’t work well, no problem if we have a computer.  We can use our computer to make phone calls with Google Voice.

Free

  • Yes, there are no charges from Google most of the time  (if you are going internationally you may need to check it out).

Sign Up at Google Voice

Here are some helpful steps:

  1. Go to Google Voice website. One easy way is to
    1. Go to our Google account
    2. Click the Google apps icon at the top of the screen
    3. Choose Google Voice
  2. Sign in with our Google account and password
  3. Follow the steps with the Google wizard and choose a phone number
  4. Relax. Yes, that’s it!

Forward Google Voice calls to Mobile

There are many settings we can fine tune. Let’s first get the phone calls to our mobile.

  1. Again, go to the Google Voice website
  2. Click the 3 lines at the top left and go to Legacy Google Voice
  3. Click the settings icon on the top right side, choose “Settings”
  4. We should be on the “Phone” tab

Forward

  1. Click “Mobile
  2. Follow the instructions to forward our google calls to our mobile phone number
    •  Also under Mobile we can choose to allow Google to text our mobile phone when we have new voice messages

Options

  1. Click “Edit” under our Mobile phone number.
  2. Click “Show Advanced Features”
  3. Check out some of the options
    • We can choose to have direct access to our voicemail without a pin
    • We can set a Ring schedule

More Settings

Keep clicking through the various settings. Here are some settings to think about:

Voicemail & Text tab

  • This is where we can record our voicemail greeting.

Calls tab

  • Call screening — we can ask the unknown caller to say their name. I know, this may be annoying, but it helps screen for spam callers.
  • An option to send missed calls also to our email.

Make a business call

We can now receive both personal and Google calls on our mobile. But what about making calls?

How can we make google calls from our cellular AND have the Google Voice number show as the caller ID instead of our personal number?

Here are steps (for this example, I am going to use the iPhone):

  1. Go to the Apple Store website. Download the free Google Voice app
  2. Sign in to Google
  3. Confirm by typing in our Google phone number.

Once it is set up, instead of making a business call through the iPhone icon, we will need to use the Google Voice icon. Yea! Our Google phone number will now appear as the Caller ID.

Thank you Google!

Disclaimer: The information on this post and on the Barb Brady CPA website are for general information purposes only; it is not intended to be accounting, financial, tax, or legal advice. For further information, see Terms of Service.