Need a Small Business Phone Number? Free Google Voice

business phone google voice

Words: Small Business Phone Number? Google Voice to the rescue!

One more thing Google

Google has so many products and one more is Google Voice. It is this Google product that is going to give us a business phone number for free.

You may have heard about it . . . maybe not. So, let’s walk through some basic information on Google Voice — including how to set it up.  Note: the first thing you need is a Google account, so if you do not have one, pause now, go to Google and sign up.

Google Voice: Basics

Now that we are signed up with Google, let’s get going.  Here’s some key points:

  • When we set up Google Voice, we get to choose our phone number. Of course, many phone numbers are already taken, but we will have a little bit of a selection.
  • The phone number will be tied to our Google Account. It will not be tied to any phone service provider. This means we can route our phone calls to any phone we want to  –  cellular or landline without the help of a phone service provider.
  • We will be able to forward our Google phone call to our cell phone and get both phone calls on the same cellular phone.  Plus we will be able to distinguish which is personal and which is business.
  • P.S. Here’s a great benefit. Do you have a basement home office where your cell phone doesn’t work well? No problem now, we can use our computer to make phone calls with Google Voice.

Yes, there are no charges from Google most of the time  (if you are going internationally you may need to check it out).

Sign Up

Here are the steps

  1. Go to Google Voice: https://www.google.com/voice
  2. Sign in with Google account and password.
  3. Follow the steps that Google explains to choose a phone number.
  4. Relax. Yes, that’s it!

Some settings to get started

There are many settings we can fine tune, but here’s a few to get started.

  1. Once again, get to the web page: https://www.google.com/voice
  2. Click the 3 lines at the top left and go to Legacy Google Voice
  3. Click the settings icon on the top right side, choose Settings

Phones tab

  1. Phone Type: Chick Mobile
    • Now we can follow the instructions to forward our google calls to our mobile phone number.
  2.  Also under Mobile we can choose to allow Google to text our mobile phone when we have new voice messages.
  3. Now click Edit under our Mobile phone number.
  4. Click Show Advanced Features.
    • Check out some of the options.
    • We can choose to have direct access to our voicemail without a pin if we want.

Voicemail & Text tab

This is where we can record our voicemail greeting.

Calls tab

Here are two settings I especially like:

  1. Call screening — we can ask the unknown caller to say their name. I know, this may be annoying, but it helps screen for spam callers.
  2. An option to send missed calls also to my email.  This is a nice option Google gives us.

What about making business calls?

For this example, I am going to use the iPhone.

We are now happy: we are now receiving personal calls and business calls on our cell phone.

But what about making calls. Do we need to go to our computer, log in to Google Voice and make a call in order for our business number to appear on caller ID?  No. Here are steps to get our Google Voice phone number to appear as the caller ID even if we call from our iPhone.

  1. Go to the Apple Store and download the free Google Voice app.
  2. Sign in to Google
  3. Confirm by typing in our Google phone number.

Once it is set up, instead of making a business call through the iPhone icon, we will need to use the Google Voice icon — our Google phone number will then appear as the Caller ID.

 

Thank you Google!

Disclaimer: The information on this post and on the Barb Brady CPA website are for general information purposes only; it is not intended to be tax or legal advice.